Terms & Conditions

1 GENERAL/INTRODUCTION

1.1 These General Terms and Conditions (“TnC”) is provided by YYC GST Consultants Sdn. Bhd. (Company No. 201301043188 (1073010-M)) including its associates, related companies, subsidiaries, and affiliates who operate under the YYC brand, (collectively referred to as “YYC”, “we”, “our” and “us”).

1.2 These TnC govern your access to and use of our website (“Website”) and e-learning platform, Tax Professional On Demand (“taxPOD”), whether accessed via the website or the mobile application (collectively referred to as the “Platform”).

1.3 By accessing to or using our platform, you confirm that:

a) You have read, understood, and agreed to be bound by these TnC, which include all terms applicable to the Website and the taxPOD platform, as supplemented by Appendix A – Terms of Use for taxPOD, and

b) You have read, understood and agreed to our Privacy Policy and explicitly consent to the processing of your personal data in accordance with the Personal Data Protection Act 2010 (“PDPA”).

1.4 If you do not agree to any of the terms and/or our Privacy Policy, please do not continue to access and/or use this Website and/or the Platform.

1.5 YYC reserves the right to add, modify, or remove any part of these TnC at any time without prior notice. All changes will take effect immediately upon publication on our website. You are encouraged to review the TnC periodically to stay informed of any updates. Continued use of the Website and/or Platform after such changes shall constitute your acceptance to be bound by the updated TnC.

2 USE OF THE WEBSITE AND/OR PLATFORM

2.1 Subject to these TnC, we grant you a limited, non-transferable and revocable license to use the Website and/or Platform strictly for your personal, individual and non-commercial use. All kind of commercial use or use on behalf of any third party shall be prohibited, unless expressly permitted otherwise by us in writing. Any breach of the terms under the TnC shall result in the immediate revocation of the license granted herein without notice to you.

2.2 Certain services and related features that are available on the Platform may require registration or subscription. To access or use any such services or related features, you agree to provide true, accurate, complete and current information during registration and to promptly update such information as necessary. YYC disclaims all liability for losses arising from your failure to comply with this obligation.

2.3 We may, from time to time and without giving any reason or prior notice to upgrade, modify, suspend or discontinue the provision of or remove, whether in whole or in part, the Website or any Platform and shall not be liable if any such upgrade, modification, suspension or removal prevents you from accessing the Website and/or any part of the Platform.

2.4 We reserve the right, but shall not be obliged to:

a) monitor, screen or otherwise control any activity, content or material on the Website and/or through the Platform. We may in our sole and absolute discretion, investigate any violation of these terms contained herein and may take any action it deems appropriate.

b) prevent or restrict access of any unauthorised user to the Website and/or the Platform.

c) report any activity it suspects to be in violation of any applicable law, statute or regulation to the appropriate authorities and to co-operate with such authorities.

d) to request any information and data from you in connection with your use of the Platform and/or access of the Website at any time and to exercise our right under this paragraph if you refuse to divulge such information and/or data or in the event where we have reasonable grounds to suspect that you have provided incomplete, inaccurate, misleading or fraudulent information and/or data.

3 TRADEMARKS AND COPYRIGHT

3.1 All intellectual property rights, whether registered or unregistered, in the Website, the taxPOD platform, information content, and all Website and platform design elements, which include but are not limited to company logos, trademarks, text, graphics, software, photos, video, music, sound, their selection and arrangement, and all software compilations, underlying source code, and software (collectively referred to as “Intellectual Property”), shall remain our exclusive property or, where applicable, the property of our affiliates or third-party intellectual property owners. The entire contents accessible on the Website and the taxPOD platform are also protected by copyright as a collective work under Malaysian copyright laws and international conventions.

3.2 You are granted a limited, non-transferable, non-exclusive license to access and use the Website and its contents strictly for your personal and non-commercial use. This license does not grant any rights to copy, reproduce, modify, adapt, translate, distribute, publish, display, transmit, store, reverse engineer, decompile, disassemble, hyperlink, mirror, frame, or otherwise exploit any part of the Website or its contents without prior written permission from YYC or the rightful intellectual property owner.

3.3 No user of the Website shall claim any right, title, or interest in any part of the Intellectual Property. All rights not expressly granted are reserved. Use of third-party trademarks, names, or logos on the Website does not imply endorsement or affiliation unless explicitly stated. Any unauthorized use of the Website or its contents may result in a breach of applicable laws and may lead to legal action.

4 LIMITATION OF LIABILITY

4.1 The Website and all content, data, materials, and services made available therein (“Services”) provided by us are on an “as-is” and “as available” basis without any representations, warranties, or conditions of any kind, whether express, implied, or statutory. To the fullest extent permitted by applicable law, YYC disclaims all warranties, including but not limited to any warranties of merchantability, fitness for a particular purpose, accuracy, reliability, non-infringement, or that the Website and/or Platform will be uninterrupted, error-free, secure, or free of harmful components.

4.2 All information, content, and materials provided through the Website are intended for general informational and advisory purposes only. Users are solely responsible for independently verifying the accuracy, completeness, and applicability of any information or advice before acting upon it. Any reliance or decision made based on such information shall be entirely at the user's own risk. YYC shall not be liable for any outcomes, losses, or damages arising from the adoption or application of such information.

4.3 YYC shall not be liable for any direct, indirect, incidental, consequential, exemplary, special, or punitive damages, or for any loss of profit, business opportunity, goodwill, or data, whether in contract, tort (including negligence), equity or otherwise, arising out of or in connection with:

a) your access to, use of, or inability to access or use the Website or Platform.

b) any reliance on content, information, or materials provided through the Website.

c) any malfunction, error, omission, interruption, defect, delay, or technical failure.

d) any viruses, trojan horses, malware, or other harmful code or components transmitted through the Website.

e) or your use of or reliance on any third-party websites linked to or from this Website.

APPENDIX A – TERMS OF USE FOR TAXPOD

1 GENERAL/INTRODUCTION

1.1 This Appendix forms an integral part of the Terms and Conditions (“TnC”) of YYC and applies specifically to the use of services provided under taxPOD, whether accessed via the Website or the mobile application.

1.2 In the event of any inconsistency between this Appendix and the general TnC, the provisions of this Appendix shall prevail in relation to the use of taxPOD.

2 ACCESS AND AUTHORIZED USE

2.1 Each taxPOD account is tied exclusively to the individual whose email address is used during registration.

2.2 Account sharing is strictly prohibited. You must not share, transfer, or allow any other person to use your login credentials.

2.3 You are responsible for all activity that occurs under your account, whether authorized or unauthorized. Any unauthorized use must be reported to YYC immediately.

2.4 YYC reserves the right to suspend or terminate accounts suspected of being shared or used by unauthorized persons, without notice.

3. PROHIBITED ACTIVITIES

3.1 While using taxPOD, you understand and agree not to:

a) Record, download, reproduce, screenshot, or distribute any content available on the platform without YYC’s prior written permission.

b) Use automated tools (e.g., bots, scripts, plugins) to access, interact with, or complete any part of the course.

c) Reverse-engineer, decompile, disassemble, tamper with, or attempt to derive source code or internal logic of the platform.

d) Disrupt or interfere with any platform operations or the experience of other users, including through abusive conduct in interactive areas.

e) Use the platform for any purpose other than personal, individual or non-commercial use, unless expressly permitted in writing by YYC.

f) To host, deliver, or facilitate any event, presentation, or session attended by third parties (whether individuals or entities), including but not limited to training, knowledge-sharing, coaching, or workshops, even if no fees are charged, unless prior written consent is obtained.

4. USE OF COURSE CONTENT AND INTELLECTUAL PROPERTY

4.1 By subscribing to taxPOD, you are granted a limited, non-exclusive, non-transferable license to access the learning content strictly for educational purposes only. This license does not transfer any ownership or intellectual property rights to you.

4.2 All course content, materials, and related assets, including but not limited to videos, documents, assessments, templates, and any downloadable resources, are the exclusive intellectual property of YYC.

4.3 All copyrights, trademarks, trade names, and proprietary materials on taxPOD and the Website remain solely owned by YYC.

4.4 Unauthorized copying, sharing, reproduction, or use of any content for any purposes is strictly prohibited. YYC reserves all legal rights and remedies in the event of any infringement or unauthorized use of its intellectual property, including but not limited to legal action, damages, and injunctive relief.

5. COURSE COMPLETION CERTIFICATION

5.1 Any attempt to manipulate platform functionality to bypass learning progress or obtain false certification is strictly prohibited.

5.2 YYC reserves the right to withdraw, suspend, or revoke any certificate issued in violation of these terms.

6. USE OF ASK AN EXPERT (“AAE”) SERVICE

6.1 Subscribers who utilise the AAE service via the taxPOD platform will be allocated a time-based credit quota, which shall be valid for twelve (12) months from the date of account activation. Any unused credit will automatically expire at the end of the subscription period, regardless of whether the credits were part of the initial allocation or purchased as a top-up. Credits are non-transferable, non-refundable, and shall not be carried forward under any circumstances.

6.2 In an event, a subscriber’s remaining credit balance is fifteen (15) minutes or less, they may continue to submit queries via the AAE portal. However, access to the expert’s response will not be available until additional credits are purchased and successfully topped up into the subscriber’s account. All top-up credits shall also adhere to the original subscription expiry date and will not extend or reset the validity period.

6.3 Notwithstanding Clause 6.2, no AAE submissions shall be permitted within the last fifteen (15) calendar days prior to the subscriber's account expiry date. For example, if a subscription expires on 31 December 2025, the final day to submit a query shall be 16 December 2025. Any submissions attempted after the cut-off date shall be automatically rejected by the system.

7. PLATFORM AVAILABILITY AND SUPPORT

7.1 YYC strives to provide uninterrupted access to taxPOD but does not guarantee that the platform will be free from downtime, maintenance, or errors.

7.2 YYC shall not be held liable for any unavailability of the platform, data loss, or interruptions caused by technical issues.

7.3 Support requests may be submitted through the contact methods provided on the Website. YYC does not guarantee immediate resolution of technical issues.

8. ENFORCEMENT AND CONSEQUENCES OF VIOLATIONS

8.1 YYC reserves the right to take any action it deems appropriate in the event of a breach of this Appendix or the general TnC.

8.2 Such actions may include, but are not limited to:

a. Suspending or terminating your account access.

b. Revoking certificates issued.

c. Requesting indemnification for any loss or damages suffered due to your actions.

d. Taking legal action or any other measures YYC considers reasonable and necessary to protect its rights and interests.

9. MODIFICATION

9.1 YYC reserves the right to revise this Appendix at any time without prior notice. Updates shall be published on the Website and shall take immediate effect.

9.2 Continued use of taxPOD after such updates constitutes your agreement to the revised terms.

Last updated: Jul 21, 2025